Privacy Policy

Last updated: January 10, 2025

1. Information We Collect

We collect different types of information to provide and improve our service:

Personal Information

When you register or make a purchase, we collect:

  • Full name
  • Email address
  • Discord ID (optional, to link your account)
  • Billing information (processed by PayPal)
  • Purchase history and acquired licenses

Usage Information

We automatically collect certain information when you use our site:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referral source
  • Device used (desktop/mobile)
  • Operating system

Product and License Information

To manage your digital product licenses, we store:

  • Generated license keys
  • Purchased products and purchase dates
  • License status (active, expired, revoked)
  • License expiration date (if applicable)
  • License activation history
2. How We Use Your Information

We use the collected information to:

  • Process your purchases and generate product licenses
  • Send license keys via email and Discord DM
  • Manage your user account
  • Provide technical support
  • Improve our products and services
  • Detect and prevent fraud or suspicious activities
  • Send communications about your purchases and licenses
  • Comply with legal obligations
  • Analyze site usage for UX improvements
3. Payment Processing

WE DO NOT store credit or debit card information.

All payments are securely processed through PayPal. When you make a purchase:

  • Your payment information is sent directly to PayPal (PCI-DSS compliant)
  • We only receive confirmation of successful payment
  • PayPal provides us with your name and email associated with the payment
  • We do not have access to your complete financial data
  • We store the PayPal transaction ID for reference

For more information on how PayPal handles your information, see the PayPal Privacy Policy.

4. Sharing Information with Third Parties

We DO NOT sell or rent your personal information to third parties.

We share information only with:

Service Providers

  • PayPal (payment processing)
  • Discord (if you link your account, for license delivery via DM)
  • Hosting and data storage providers
  • Web analytics services (anonymized)

Legal Requirements

We may disclose information if required by law or to:

  • Comply with valid legal processes
  • Protect our rights and property
  • Prevent fraud or illegal activities
  • Protect the security of users or the public
5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your session active after logging in
  • Remember your preferences (like dark/light theme)
  • Keep items in your shopping cart
  • Analyze site traffic and usage
  • Improve user experience

You can configure your browser to reject cookies, but this may affect site functionality. By using our site, you accept the use of cookies according to this policy.

6. Information Security

We implement technical and organizational security measures to protect your information:

  • SSL/TLS encryption for all data transmissions
  • Secure password storage with bcrypt hashing
  • Restricted access to personal information (authorized personnel only)
  • Regular security vulnerability monitoring
  • Regular database backups
  • DDoS attack protection

However, no Internet transmission method is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services (active license management)
  • Comply with legal and accounting obligations
  • Resolve disputes and enforce our agreements
  • Maintain purchase history for support

License data is retained indefinitely while the license is active. If your account is deleted, we will maintain minimal information to comply with legal requirements (transaction history, for example).

8. Your Rights

You have the right to:

  • Access: Request a copy of your personal information
  • Rectification: Correct inaccurate or incomplete information
  • Deletion: Request deletion of your account and data (subject to legal retention)
  • Portability: Receive your data in structured, machine-readable format
  • Objection: Object to processing of your information in certain cases
  • Restriction: Request limitation of processing of your data

To exercise these rights, contact: [email protected]

Note: Deleting your account will result in loss of access to all your acquired licenses, without right to refund.

9. Children's Privacy

Our services are NOT directed at children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent/guardian and discover that your child has provided personal information, contact us immediately so we can delete such information.

10. Links to Third-Party Sites

Our site may contain links to third-party websites (Discord, PayPal, etc.). We are not responsible for the privacy practices of these sites.

We recommend reading the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this privacy policy periodically. Any changes will be posted on this page with a modified "Last updated" date.

Significant changes will be notified via email to registered users. Continued use of our services after changes constitutes acceptance of the new policy.

12. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence, where data protection laws may differ.

By using our services, you consent to these transfers. We implement appropriate safeguards to protect your information in accordance with this policy.

13. Contact

If you have questions, concerns, or requests related to this privacy policy, you can contact us:

  • Email: [email protected]
  • Discord: Join our official server
  • Website: https://store.berusdev.com

We will respond to your request within a reasonable timeframe (generally 30 days).